At Beechwood Suzuki Derby we pride ourselves on our customer care
Just wanted to say a big thank you for the excellent service in ordering and fitting my replacement mirror for my Suzuki Swift Sport. Anytime I’ve dealt with Suzuki parts / service department I’m always impressed to find the staff helpful and willing in the deal ship .Which is nice to get this sort of service this day and age, putting the customer first.
It would be appreciated if you could pass our thanks onto Daniel for his professionalism in helping us choose to buy a used Suzuki from you last Saturday.
If you could let him know everything is going well and we are pleased with the car.
Hi Simon thanks again for helping us and ensuring our car was ready for collection today.
Thankfully the motorway was clear. Even though driving conditions were far from ideal, Stan’s really pleased with the feel of the car, especially how smooth the gear change is. I’m just amazed at the amount of leg room!
It has been a pleasure dealing with Beechwood & yourself
Six months ago, when my 08 Suzuki Vitara needed servicing, Beechwood kindly lent me a new, top of the range grey Suzuki Vitara S to get home and return to collect my car. That gesture, in itself, gave me confidence in the dealership. However, once I had driven the car, I was so impressed that I knew that it was the only one I wished to own in the future.
Three weeks ago, I made the enquiry…
Simon Lowe showed me three brilliant cars, but none of them quite fitted what I required. The same day, he came back to me, having found exactly what I wanted and I took receipt of the car two days ago.
Simon took me through the whole procedure superbly. He was enthusiastic on my behalf – never pushy – and gently guided me through the sale, giving me time to make decisions, whilst providing helpful information at every opportunity.
I have bought a fair few cars, but I have never before found the experience quite so easy, and enjoyable.
And the car? Absolutely superb.
With all best wishes and many thanks indeed
Thank you for the Handbook, which arrived by post this morning.
I am so pleased with the car and impressed by Beechwood and particularly your own care and attention throughout.
Both you and the company will have my unreserved recommendation.
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